THOUGHT LEADERSHIP

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Your Favorite Band is Playing, Would You Attend?
Navigating to a New Normal Rob Volpe, CEO/Chairman/Founder Navigating to a New Normal Rob Volpe, CEO/Chairman/Founder

Your Favorite Band is Playing, Would You Attend?

Would you go to a concert, a movie, a hair salon? If your answer was “no way!” you are not alone. As part of our Navigating to a New Normal longitudinal study, we asked participants a series of Would You…? questions to get a snapshot of people’s comfort levels. In this installment, we focused on non-essential gatherings. Hear what people had to say and learn the implications for your business.

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Chapter 5: Black Lives Matter – How to Listen Without Judgement
Navigating to a New Normal, Empathy Training Rob Volpe, CEO/Chairman/Founder Navigating to a New Normal, Empathy Training Rob Volpe, CEO/Chairman/Founder

Chapter 5: Black Lives Matter – How to Listen Without Judgement

In this piece, we discuss the five steps to empathy, share the experiences of our Black respondents, and above all, we listened.

Separated in age by two generations, respondents Gail and Dajon share their powerful stories of racism. We review the five steps to empathy and offer action starters for your company.

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Chapter 2: How to Guide Your Consumer Through the Uncanny Valley [White Paper]
Navigating to a New Normal, Customer Experience, N2NN Rob Volpe, CEO/Chairman/Founder Navigating to a New Normal, Customer Experience, N2NN Rob Volpe, CEO/Chairman/Founder

Chapter 2: How to Guide Your Consumer Through the Uncanny Valley [White Paper]

Explore how your company can deliver products, services, and messages that acknowledge and could help alleviate consumer anxiety and discomfort. This free white paper examines the emotional impact of the pandemic and the divide that’s forming in our society between the employed and the recently unemployed.

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Chapter 1: Welcome to the Bottom of Maslow’s Hierarchy</a> [White Paper] Navigating to a New ‘Normal’
Navigating to a New Normal, N2NN Rob Volpe, CEO/Chairman/Founder Navigating to a New Normal, N2NN Rob Volpe, CEO/Chairman/Founder

Chapter 1: Welcome to the Bottom of Maslow’s Hierarchy [White Paper] Navigating to a New ‘Normal’

We’re proud to share (as a free download) our first white paper from Navigating to a New Normal - our planned year-long, multi-generational, cross-geographical, nationally-representative quantitative and qualitative research study. In this ground-breaking first installment, CEO Rob Volpe posits we are at an inflection point in society. Using Maslow’s Hierarchy as a framework, you can better understand how to navigate the new.

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